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Capnetix's
Professional Services Organization works closely with our customers to solve
their complex back-office systems and integration challenges. Maximum return on
investment and competitive advantage is achieved through our unique approach
and extensive experience coupled with our Fundix software application.
While we draw heavily upon our experiences, we understand that each client is unique, with specific business
needs that must be addressed individually. Therefore, we develop a custom
implementation and conversion plan for each client.
Our proven approach and expertise allows our customers and partners to rapidly
benefit from our award-winning solutions. Examples of our service offerings include:
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Configuration and Deployment - Capnetix's
implementation services help our customers configure, install and integrate Capnetix
solutions within their technical and process environment.
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Strategic Analysis and Consulting - The strategic
analysis skills of our consultants, along with the knowledge of best practices,
helps customers develop their own core competency in implementing and managing
a fund administration platform.
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Advanced Reporting Services - Customers leverage
the rich data set in the Capnetix platform to build custom advanced reports tailored specifically
to the unique business requirements of your organization.
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Training and Education - Recognizing that a
successful implementation involves the effective transfer of knowledge and
expertise to our customers, Capnetix provides extensive training for our solutions.
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Support Services - To ensure that our customers
continue to benefit from our software applications, Capnetix provides
post-implementation support through online technical support and a dedicated
toll-free customer support staff.
- Performance Audit - Capnetix provides a
post-implementation review designed to uncover even more opportunities to
increase the business benefit and ROI from our customers’ investment in Capnetix.
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