Transfer Agency is a tough place to be.

Profit margins are tight.  Customers are demanding, and they always want something a little bit different.  There's no capital to invest in new systems, so IT people are forced to patch together legacy systems to keep things running.

Transfer agency processing is a tricky thing.  Every fund family has different requirements, like unit pricing, interest accruals and fee calculations.  Each customer wants different reports, and typically, well, they just can't have them, because there's no way to get stuff out of the legacy system.

Because of the different requirements, over time, different IT decisions have led to multiple different TA systems, so, as a whole, the system landscape looks like, well, a crowded and chaotic factory floor, with people making up the gaps in between the barely running system machinery. Nobody wants to get rid of the old one, because somethings running on it, no one can maintain it, and there's too much risk.

The result?

Operations people take up the slack.  Whatever kind of old broken down software they have, the just make it work.  If it takes another on-the-side spreadsheet for a special calculation, they'll build it, and make it a part of their operation.  Operations people become the data bucket brigade, filling in the gaps between systems that don't work together.  Each new Excel spreadsheet or MS-Access database they add becomes another piece to fit together in an ad-hoc manner, but they need them to get the job done.

Nobody's really happy.  Not operations, because they're stuck with inferior systems, and waste their time standing in front of fax machines.  Not executive management, because the cost to keep things running is so high.  Not the customer, because they have so much trouble getting the data they want, when they want it.  All we want is our reports, delivered over the Internet!

Everything has changed

Capnetix has built  a new, modern platform for handling a broad spectrum of transfer agency requirements.  No more software installations, or legacy systems to maintain.  All data is available as close as your web browser.  All users have access to the same, single database.  No more "on the side" Excel spreadsheets, to do manual processing.

Everything is on a single, easy to use web based platform, with NO SOFTWARE REQUIRED.  Capnetix takes care of all the technology for you, so you don't have to.

With Capnetix help, your specific fund families will rapidly adapt to your customers changing needs.  Have a new fund to add to your fund family?  No problem.  Off the shelf configuration tools let you set up a new fund in a fraction of the time of legacy systems.

Specialized fee algorithm?  Not a problem.  Fundix modular architecture allows Capnetix system engineering to quickly develop and test the new algorithm, and "snap it in" to the overall Capnetix software backplane, and make it an automated part of your daily operations.

Getting There

Organizational processes and systems do not change overnight.  Together with you, Capnetix can help you create the overall picture of where you want to be, and have a customized, organized process with practical steps to get there one step at a time.  Some companies will prefer to keep their existing technology, and want help optimizing what they have.  Others have realized they need to organize what they have and move onto a new platform.  We work with both types of companies, to help each person from exactly where they are, and help them get where they need to go.