Institutional Transfer Agency is tough.

Investment managers, custodians, and asset servicing companies realize the large volume of manageble assets in the institutional market.  Unfortunately, record keeping for this market is really tough.  Most Transfer Agency systems are built for a high volume, low dollar amount transactions.  Institutional TA has a different problem.  Institutions typically move money less frequently, but when they do, each transaction can be quite large, from tens of thousands, to millions of dollars.  If the customer is moving that much money, they need to trust you to provide them with excellent service.  Different investment management firms can have quite different fee arrangements with their investors, and the record keeping system needs to keep track of all these without manual intervention.  Depending on which country fund families are domiciled, tax reporting can have significant impact on your record keeping.

It's hard to buy a TA system that can meet these needs.  The solution can't be capital intensive.  It has to be flexible.  You need to bring fund familiies up quickly.  You need custom reports, perhaps for each customer.  The customers need to access their reports quickly, securely, and easily over the web.

Fundix meets these needs

Built from the ground up using the latest web technology, Fundix allows your operations people to deliver high value and excellent service to your customers at a fraction of the cost of competitive solutions.  Fundix minimizes your operations overhead, and virtually eliminates IT costs.  Capnetix engineering is highly skilled at systems integration, should that be necessary.

Your customers will receive an email as soon as processing is complete, and their reports are ready.  They can access them whenever they want.  Customers are happier because they can recieve their data electronically, and your operations costs go down, because you get fewer support calls.

This case study outlines the "before and after" scenario for a custodian providing asset servicing to institutional investors.

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Capnetix has developed a case study about a major custodian who needs to replace several internally developed proprietary systems with a single application, working with a single database, with web based access for all personnel in the fund distribution channel, including the end investor. Contact Capnetix Sales for more details.

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